Studio22 / SamProp PTY LTD Privacy Policy

Effective Date: 1 March 2011

Please read this Privacy Policy carefully before browsing this website or using any of the services. Your continued use of this website signifies that you have read and agree to the terms of this policy. If you do not accept this policy, you may not use this website. This policy applies to both members and guests, unless otherwise stated.

1. Privacy Policy

1.1 Definition of Personal Information

For the purposes of this section, “Personal Information” refers to the definition outlined in the Protection of Personal Information Act 4 of 2013 (“the Act”). We are committed to the principles set forth by this Act and will ensure the quality, accuracy, and confidentiality of any Personal Information in our possession.

1.2 Security Measures

While we strive to balance our business needs with your reasonable expectations of privacy, please note that no method of internet transmission or electronic storage can be 100% secure. We will take all reasonable steps to prevent unauthorized access to or disclosure of your Personal Information, but absolute security cannot be guaranteed.

1.3 Information Collection

When you register an account with Studio22, we may ask for the following Personal Information:

• First Name

• Surname

• Physical Address

• Phone Number

• Bank Account Details

• Business Information (if applicable, including business name, registration number, VAT number)

1.4 Consent to Collection

We will only collect and process Personal Information that you consent to, such as when registering online, subscribing to newsletters, participating in surveys, or using mobile services. By agreeing to these terms, you provide consent in accordance with Section 69 of the Act.

1.5 Payment Information

Payments made via third-party gateways such as Payfast and Paygate will capture your payment information. We may also retain payment information for our users, excluding payments made via electronic funds transfer.

1.6 Sensitive Information

We will not collect, use, or disclose sensitive personal information (e.g., race, ethnicity, political or religious beliefs) unless you provide specific consent or it is permitted by law.

1.7 Purpose of Information Use

By accepting this policy, you consent to the use of your Personal Information for:

• Providing and performing our services

• Notifying you of changes to our website

• Marketing and promotional communications

• Responding to your queries or requests

• Building a more substantial relationship with you

• Understanding general user trends to improve our marketing strategies

• Security, administrative, and legal purposes

• Creating aggregated market data profiles to improve our services (without identifying specific users)

1.8 Security of Personal Information

While we cannot guarantee complete security, we employ reasonable technical and organizational measures to protect your Personal Information from unauthorized access, loss, misuse, or destruction.

1.9 Storage and Transfer

We store your Personal Information either directly or on a central database, and may transfer it to locations outside South Africa. If stored in a country with less stringent privacy laws, we will ensure adequate protection of your information in line with applicable regulations.

1.10 Retention of Personal Information

Your Personal Information will be stored only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.

1.11 Access to Personal Information

Access to your Personal Information is limited to authorized Studio22 employees, representatives, and consultants, and is subject to confidentiality obligations.

1.12 User Responsibility

You are responsible for the content of any materials or links you submit to Studio22 for publication. We reserve the right, but not the obligation, to monitor or review any such materials.

1.13 Age Restriction

Studio22 does not accept users under the age of 18 or those without the legal capacity to enter into binding agreements.

1.14 Sharing of Personal Information

You consent to the sharing, sale, or rental of your Personal Information (excluding payment details) to third parties, as necessary. We will not use your email for unsolicited communications. Any emails sent will relate to our services or marketing thereof.

2. Log Files

When you visit Studio22, we collect non-personally identifiable information, such as your IP address, ISP name, browser type, pages visited, and other general demographic information. This data is aggregated and used internally to improve our services. We will not share or disclose this information to third parties unless required by law.

3. Cookies

Studio22 uses cookies to enhance your browsing experience. The types of cookies used are:

• Session Cookies: Temporary cookies that expire when you close your browser or after a certain period of inactivity. These cookies are essential for the functionality of the website.

• Permanent Cookies: These store a unique identifier on your device to recognize you when you return. No Personal Information is stored in these cookies, and they are not necessary for website functionality but may improve your experience.

4. Links to Third-Party Websites

Studio22 may contain links to third-party websites (e.g., social media, payment gateways). These sites are not controlled by Studio22, and we are not responsible for their content or privacy practices. Always review the privacy policies of any third-party site before disclosing personal information.

5. Electronic Communications and Transactions Act (ECT Act)

As required by the ECT Act:

• Data Messages: Will be deemed received by Studio22 when we respond to them.

• Receipt of Messages: Data messages sent by Studio22 will be considered received by the user as per Section 23(b) of the ECT Act.

• Electronic Signatures: Not required for valid communications between the user and Studio22.

5.4 Legal Information

Studio22 is owned and operated by SamProp (Pty) Ltd (Registration Number: 2016/30890807), a private company governed by the laws of South Africa.

• Address for Service of Legal Documents: 42 Wagenaar Street, Monte Vista, Cape Town

• Contact Number: 021 5253740

• Email: info@studio22.co.za

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